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Energy Assistance Program

FAX: 574-236-4891

The REAL Services’ Energy Assistance Program is a State funded program that assists low-income households with electric and heating expenses during the winter months. Households must be within 150% of the Federal Poverty Guidelines to qualify.

Persons interested in the Energy Assistance program must submit an application to determine their eligibility. Benefits depend on household-size, income, and utility cost and fuel type. Persons with a disconnect notice must call after October 1st to set up an appointment for an interview to determine eligibility.

Households with disconnect notices, or disconnected utilities cannot use the mail-in application.

Please do not come to any of the county offices without an appointment!

The following information is needed for ALL household members at the time of the interview. WRITTEN DOCUMENTATION IS REQUIRED FOR THESE:

  1. Copies of Social Security Cards.

  2. Proof of income for ALL household members 18 years and older. This includes all of the following types of income: wages, odd jobs, self-employment income, Social Security, SSI, VA benefits and other pension, Workman's Compensation, Unemployment Compensation, strike benefits, severance pay, TANF, dividends & interest on savings accounts and CD's, rental income, royalties, income from estates and trust funds, annuities, insurance benefits and gaming winnings of over $400.

  3. Recent copies of electric and heating bills. Beginning with the
    2011/2012 season bills have to be in an adult household member's name! If bills are in the landlord's name, the lease must specify that applicant has to pay bills, and bills must be provided.

  4. Copy of the lease if renting, signed and less than 24 months old.

  5. Proof of homeownership if applicable

When the application is approved the utility companies will be notified and a credit is given to that account or fuel will be delivered.


Energy Assistance cannot be used for deposit, reconnect or old bills.

REAL Services, Inc. administers the Energy Assistance Program in 5 counties, Elkhart, Fulton, Kosciusko, Marshall and St. Joseph. The offices are open 5 days a week.

In order to make the application process easier mail-in applications are available for households without disconnect notices or disconnected utilities. A link to the application is available at the top of this page or you may call our main office at 574-232-6501, or 1-800-225-3367 (for all counties) to request an application.

The Energy Assistance Program reserves the right to request additional information as necessary!