March 16, 2020
As of today, March 16, 2020, REAL Service, Inc., will continue to provide services to our clients. We are committed to serving our clients, many of which are the most vulnerable of the individuals in our community. We are monitoring the most up-to-date information regarding the COVID-19 pandemic. We are prepared to take action to fulfill that commitment with respect to recommendations from the CDC and the County Health Departments. We are grateful to our partners and the home care agencies that continue to provide service to these frail older adults.
Our Meals on Wheels program will continue to provide home delivery. At our congregate site, meals will be provided in sealed individual meal containers.
We will continue to accept calls at our Aging & Disability Recourse Center. This Call Center will provide information on resources that will be available in our community.
We will monitor our clients by continued regular communication with our home-based clients that are served by our Case Management program.
Through our Guardianship program, we will monitor our clients with regular contact with the facilities that our clients reside in.
Our Transportation department will continue to provide transportation for our clients to appointments that have a need for essential services.
Energy Assistance funds have been expired for this year.
Our Alzheimer’s & Dementia Services, together with the Institute for Excellence in Memory Care, are in the process of preparing virtual sessions that will be available shortly.
New Volunteers will undergo a strict screening process to protect our vulnerable clients.
All REAL Services clients will be provided with information as to how to keep themselves safe.
We are following all guidelines on disinfecting all surfaces and safe workplace measures.
We are grateful for the many supporters who have already stepped up and offered their resources as we experience this difficult time.
Our needs are greater than ever as we continue to make responsible decisions regarding activities that would gather not only our clients and employees, but that would also gather our supporters. Further information will be provided as to upcoming events and gatherings in a separate release.
Our most pressing need is for resources through donations. We ask all to consider supporting our efforts through donations which can be made on our website: https://www.realservices.org/_wp/index.php/donate-now/